cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
If you’ve changed your email address, now's the perfect time to update it on your Dropbox account and we’re here to help! Learn more here.

Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to install 3rd device

Unable to install 3rd device

fedley
New member | Level 2

I use Basic, and often switch between devices when traveling.  Now I'm back home after a vacation, but am unable to re-add my desktop as a 3rd device.  Am in account, settings, security, and everything is greyed out.

Thanks in advance. 

1 Accepted Solution

Accepted Solutions

fedley
New member | Level 2

The program won’t allow me to delete old ones.  I ended up uninstalling & reinstalling the program. Then it worked. Am still unable to remove “old” devices, though, which is an annoyance, but not a problem.

View solution in original post

2 Replies 2

Mark
Super User II

Have you checked that the old ones have also been removed from https://www.dropbox.com/account/security


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

fedley
New member | Level 2

The program won’t allow me to delete old ones.  I ended up uninstalling & reinstalling the program. Then it worked. Am still unable to remove “old” devices, though, which is an annoyance, but not a problem.

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    fedley New member | Level 2
  • User avatar
    Mark Super User II
What do Dropbox user levels mean?