Settings and Preferences
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Morning All
I have uploaded folders this morning and everyone within the Dropbox group have had an email from myself (via Dropbox) inviting them to edit said folder.
This is the first time this has happened and my colleagues have made new folders after and no emails have been sent out.
Support were less then helpful and I am sure it will be a silly setting I have hit my end, but could anyone please help?
Thank you
Hello Hannah,
I have not seen any updates about this. Can you give us a status update? I have a lot of people that are unhappy with this change.
I work on a photography team where we all upload our photos daily. Yesterday and today, a few coworkers have told me that they received a notification that I shared folders with them. We've used Dropbox for years but this is the first time I've heard of this happening. When I create a new folder, I noticed two options: "Everyone with Access" and "Specific People"...the first option also has a checkbox that says "Send an email notification", which I uncheck.
Is this a glitch? I can't find a way to turn off the notification and for some reason, that checkbox is checked by default every. Single. Time. I don't want to annoy or bombard my coworkers with unnecessary notifications, so can anyone please help with a solution?
Hi everyone! I'm the Product Manager for this feature. Thank you all for the feedback! We are planning to update this so the default checkbox is OFF. When you (or team members) create a new team folder, you'll have to check the box if you want to notify other members of the shared folder you have created a new folder
Our engineering team is in the middle of this update so this should be rolled out in the next week or 2. Thank you again everyone for your feedback and patience!
Glad to hear that a fix is in process. I've been getting inundated with 30-40 of these email notifications each day as my team creates new folders. While waiting for the engineering team to get to it, is there a place within the admin console or other where we can change this setting manually?
Hi Alice! We haven't seen this rolled out. Can you please provide an update?
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