Notification spam. I received the same notification 54 times.

[MikeDidier]

I am having an issue where I received the same notification email 54 times since 4 days ago. I am not sure if this is a bug with Dropbox or something else. Has anyone else experienced this? 

[MikeDidier]

Yes I have tried that. Problem still persisted

[BenDBX]

Hi @MikeDidier,

Thanks for reporting this. We're currently investigating and we have some questions:

• Is the email address you're receiving these notifications the same one you used to sign up here on the Community, or is it a different address?
• Are you receiving these notification emails today?

Let us know and we can go from there!

Ben

[JohnnyDogman]

That sounds really frustrating! Here’s what you can do to resolve the notification spam:

1. Check Notification Settings:

   • Open Dropbox and go to your account settings.
   • Navigate to the Notifications tab and adjust your preferences to limit email notifications.

2. Check Email Rules:

   • Ensure there are no email rules or filters that might be causing duplicates.

3. Update Dropbox:

   • Make sure you’re using the latest version of Dropbox.

4. Contact Support:

   • If the issue persists, contact Dropbox Support for assistance. They can help identify if it’s a bug.

I hope this helps!