Notification spam. I received the same notification 54 times.

[MikeDidier]

I am having an issue where I received the same notification email 54 times since 4 days ago. I am not sure if this is a bug with Dropbox or something else. Has anyone else experienced this? 

[Megan]

Hey @MikeDidier, thanks for posting here today! 

Would you mind clarifying what the email notification you received was, and where it came from? 

Keep me posted, and we'll take it from there!

[MikeDidier]

Thanks Megan, they are activity emails from Dropbox for a folder I am following. It shows the same three file added notifications from a colleague but the times on those keep changing on each new email. this has now been sent to me 55 times. When I look at the files in Dropbox they were added days ago but I am still getting activity notices for them. 

[Megan]

Hey @MikeDidier, interesting! 

Would you mind sending over a screenshot of one of the emails, please? Just make sure your email address isn't visible. 

[MikeDidier]

Here's a screenshot! Thank you!

[Megan]

Hey @MikeDidier, thanks for that! 

And if you check your events page, what do you see there?

The Events page at www.dropbox.com/events gives you an overview of all activity in your account. When did you notice the latest changes in this folder? 

[MikeDidier]

I checked events and everything appears to be normal. There's no activity that represents the amount of notifications I am getting. That file was uploaded on the 17th and shows on the events log as such. It seems to be a glitch or something with notifications. Still continuing the receive them about on the hours. Thanks for you help!!

[Hannah]

Hey @MikeDidier, I hope you don't mind me jumping in here!

Are you currently a member of a Dropbox team or do you have an individual account?

[MikeDidier]

Part of a dropbox team!

[Hannah]

Thanks, Mike!

You also mentioned that you follow this folder; did you use these steps to follow it?

If so, can you unfollow it and then follow it again, to see if that makes any difference?