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I am having an issue where I received the same notification email 54 times since 4 days ago. I am not sure if this is a bug with Dropbox or something else. Has anyone else experienced this?
Hey @MikeDidier, thanks for posting here today!
Would you mind clarifying what the email notification you received was, and where it came from?
Keep me posted, and we'll take it from there!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Thanks Megan, they are activity emails from Dropbox for a folder I am following. It shows the same three file added notifications from a colleague but the times on those keep changing on each new email. this has now been sent to me 55 times. When I look at the files in Dropbox they were added days ago but I am still getting activity notices for them.
Hey @MikeDidier, interesting!
Would you mind sending over a screenshot of one of the emails, please? Just make sure your email address isn't visible.
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Here's a screenshot! Thank you!
Hey @MikeDidier, thanks for that!
And if you check your events page, what do you see there?
The Events page at www.dropbox.com/events gives you an overview of all activity in your account. When did you notice the latest changes in this folder?
Megan
Community Moderator @ Dropbox
dropbox.com/support
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I checked events and everything appears to be normal. There's no activity that represents the amount of notifications I am getting. That file was uploaded on the 17th and shows on the events log as such. It seems to be a glitch or something with notifications. Still continuing the receive them about on the hours. Thanks for you help!!
Hey @MikeDidier, I hope you don't mind me jumping in here!
Are you currently a member of a Dropbox team or do you have an individual account?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Part of a dropbox team!
Thanks, Mike!
You also mentioned that you follow this folder; did you use these steps to follow it?
If so, can you unfollow it and then follow it again, to see if that makes any difference?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
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