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Not getting the email verification for my account

Not getting the email verification for my account

LReynolds
New member | Level 2

I recently downloaded the app but I am not receiving the verification email.  I have added no-reply@dropbox.com to my contact list but still nothing.  How do I fix this? 

3 Replies 3

Walter
Dropbox Staff

Hi there @LReynolds - thanks for bringing this to our attention.

 

Could you please try one more time through another browser, and also check your spam/junk folder in your email's inbox and let me know what you find?

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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LReynolds
New member | Level 2

Hi Walter:  It still doesn't work? Any other ideas?

Hannah
Dropbox Staff

Hey @LReynolds, if you're still having this issue after trying Walter's suggestions, can we send you an email, to investigate this further?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    Hannah Dropbox Staff
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    LReynolds New member | Level 2
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    Walter Dropbox Staff
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