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Forum Discussion

ElisabethK's avatar
ElisabethK
Explorer | Level 3
2 months ago

My boyfriend isn't receiving the one-time code and he can't log into his Dropbox account.

Hi My boyfriend is trying to log into his Dropbox account, but he does not recieve Any emails from dropbox and can't get the Verification code, they are sending him. Its a Hotmail account. What can ...
Account Access
emails
Security
ElisabethK's avatar
ElisabethK
Explorer | Level 3
Yes. He did everything, that is suggested and nothing works. And nothing was downloaded, so we are really hoping for a solution.
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 months ago

Best thing to do is get him to log a ticket with support at www.dropbox.com/support and ask for help

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