Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
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...and, no, I am not on this page when I am trying to make the change, I am directly in my dropbox account, not on the forum
Hey Lsballew, is it possible that the email you're trying to use, is already used by another Dropbox account?
Try logging in with that address and request a password reset; if a password reset email comes to that address, it means it's already linked to another Dropbox account.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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