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Re: Remove a device no longer in use

I want to disconnect my old computer from my Dropbox account and connect my new one

KE7
New member | Level 2
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New Dropbox user here. I need to transfer my Dropbox to a new computer and delete it from the other. Can someone explain? Thank you.

1 Accepted Solution

Accepted Solutions

Rich
Super User II
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@VictoriaAlger wrote:

I have been trying to remove a device no longer in use so that I may add my new device. I can’t find a side tab labeled “Admin Console” and this is my own Dropbox app.


The Admin Console is a function of Business team accounts. What you're looking for instead is your Security page.

 

https://help.dropbox.com/security/device-list-remote-sign-out

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4 Replies 4

Hannah
Dropbox Staff
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Hey @KE7, thanks for posting your question today and happy Friday!

To disconnect a computer from your Dropbox account, you can either sign out of the Dropbox app or remove the computer from your connected devices, in your security page.

You can safely delete the Dropbox files from that computer, once it's disconnected.

And to access your Dropbox files from your new computer, all you have to do is download the app and sign in to your account.

Let me know if you have any questions.

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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VictoriaAlger
Explorer | Level 4
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Hello. I have been trying to remove a device no longer in use so that I may add my new device. I can’t find a side tab labeled “Admin Console” and this is my own Dropbox app. I use the free version since I don’t use it that often. 
Thanks 

Victoria 

Rich
Super User II
Go to solution

@VictoriaAlger wrote:

I have been trying to remove a device no longer in use so that I may add my new device. I can’t find a side tab labeled “Admin Console” and this is my own Dropbox app.


The Admin Console is a function of Business team accounts. What you're looking for instead is your Security page.

 

https://help.dropbox.com/security/device-list-remote-sign-out

VictoriaAlger
Explorer | Level 4
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That was so easy.  That's for your help.  I find the help page on the app very difficult to navigate for answers!

Need more support?