Re: I installed Dropbox on a new device and I can't find my files

Mohamed ali

I changed the device and when I downloaded the program again, the data and images did not appear. Please help recover my data

Walter

Hey @Mohamed ali - would you mind clarifying how you uploaded the files in the first place and if you were able to see them on the website back then?

Walter
Community Moderator @ Dropbox
dropbox.com/support

Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join

Mohamed ali

The files and their looks are from more than three years ago and they are found on you. Where have you gone? I feel bored. If you are not working to help, do not bother me with you.

Hannah

Hey @Mohamed ali, if you login to your account on dropbox.com, do you see your files?

Hannah
Community Moderator @ Dropbox
dropbox.com/support

Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!