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Motheruv6's avatar
Motheruv6
New member | Level 2
2 years ago

I have another account, but I don't remember the info. What can I do?

I have another account but don't remember my info to get into it how do I get into it I do not want to lose everything in it.  
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Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago
Motheruv6 wrote:

I have another account but don't remember my info to get into it how do I get into it I do not want to lose everything in it.

Unless you can remember the email address (and still have access to it) it wont be possible to log in. Can you run a search on your emails for no-reply@dropbox.com to see if you can find any messages? 

 

How long ago did you last log in? If it was 12 months + the account would have been deleted due to inactivity 😞 

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