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Re: I can't sign out from the app on my Mac.

I can't sign out from the app on my Mac.

amiem
Explorer | Level 3

I downloaded Dropbox for Mac and it never asked me to login. The files and folders it is showing there are different from the online account I am logged into. I've looked up how to logout on a Mac but I'm not seeing what the instruction say (Click the Dropbox icon in your taskbar .....Click your avatar). 

 

Dropbox is in my Finder. Can anyone provide instructions on how to logout from there?

 

Thanks!

7 Replies 7

Megan
Dropbox Staff

Hi there, @amiem, let's jump right into this! 

 

If I understand this correctly, it sounds like you wish to sign out of the desktop app locally on the device. 

 

There are the steps. You should be able to locate your little Dropbox icon on the menu bar, next to your WiFi. When you click on it, and follow the steps you should also see the option to sign out of your Dropbox account. 

 

Can you give it a go? 

 

Let me know how it turns out! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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amiem
Explorer | Level 3

Hi Megan, 

 

Thanks for the quick response. I know what you are talking about 'next to the wifi' signal. I have other icons but not one for Dropbox.

Megan
Dropbox Staff

Hey @amiem, thanks for the speedy response! 

 

Have you tried re-installing the app using this link, by any chance? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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amiem
Explorer | Level 3

Hi Megan. I reinstalled using your link and the desktop version still doesn't match the online version. The online version is the correct one. I'm wondering if the desktop version is logged into an old profile so I'm trying to log out but I can't follow the instructions as it doesn't match what I see on my Mac.

Walter
Dropbox Staff

Hey @amiem - you can sign out of the account through the app's preferences under the Account tab.

 

Could you give it a go and let us know how it goes


Walter
Community Moderator @ Dropbox
dropbox.com/support


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amiem
Explorer | Level 3

I can't find that either. I can't figure out how to upload a screenshot here.


Megan
Dropbox Staff

Hey @amiem! 

 

You should be able to click on the camera-like icon and attach your screenshots back to me.

 

That way I can have a visual of your profile online, versus what you see locally on the device. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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