cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know what we learned at IBC? Check out our learnings on media, remote working and more right here.

Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How can we speak to someone at Dropbox?

How can we speak to someone at Dropbox?

Shauna Sanheim
New member | Level 2

How do we get to speak to a live human being at Dropbox?

22 Replies 22

Stacy3
New member | Level 2
How can I cancel my subscription immediately and get my refund that you took today

Hannah
Dropbox Staff

Hey @Stacy3, thanks for posting here today!

 

Have you tried reaching out to our support team? They should be able to investigate and assist you directly.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Mark
Super User II

@Stacy3 wrote:
How can I cancel my subscription immediately and get my refund that you took today

Have you read the help articles on it?


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Mark Super User II
  • User avatar
    Hannah Dropbox Staff
  • User avatar
    Stacy3 New member | Level 2
  • User avatar
    Megan Dropbox Staff
  • User avatar
    Jtremel New member | Level 2
What do Dropbox user levels mean?