You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Shauna Sanheim's avatar
Shauna Sanheim
New member | Level 2
3 years ago

How can we speak to someone at Dropbox?

How do we get to speak to a live human being at Dropbox?
Account Settings
FAQ
Stacy3's avatar
Stacy3
New member | Level 2
2 months ago
How can I cancel my subscription immediately and get my refund that you took today
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hey Stacy3, thanks for posting here today!

     

    Have you tried reaching out to our support team? They should be able to investigate and assist you directly.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 months ago
    Stacy3 wrote:
    How can I cancel my subscription immediately and get my refund that you took today

    Have you read the help articles on it?

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!