Free Account Hacked - Password and e-mail changed

[Sasq]

I think someone got the password to my Dropbox account and changed the associated password and e-mail account.  Is there anything I can do?

Thanks

edit: I see someone else had the same problem, I'll contact support.  Thanks

[Zoe5]

Received an email from dropbox on Sunday that my email has been changed to someone else - no idea who. 

Cannot log back in and cannot get access to my account.

Tried to log a customer support but getting nothing - this was all on Sunday. 

Urgently need to get access to my account

[Zoe5]

Hi,

I have the same issues and have been without access for days, Please can someone help me as soon as possible

[Zoe5]

I desperately need help, someone has hacked my account and is seeing my information

[Walter]

Hey @Zoe5, thanks for joining the discussion here and sorry to hear about this.

May I use the email address that's connected to your profile here, on our Community to reach out in order to investigate this internally?

[Zoe5]

Yes please can you email me and ill get back to you asap. The problem is with another account I have

[Walter]

Sure thing, Zoe. You've got  

[Litenfiat]

Still nothing…

[premjonathan]

id appreciate a direct email as i have a similar issue

[Megan]

Hey @premjonathan, have a wonderful Friday!

I've just sent a message to your Community linked email, and I'd be happy to see you there!

Cheers!

[Reinhardtkenneth]

Hi!
This thread gave me a lot of hope.
I filed a ticket #14891374
My account was under my name and was taken over by another email. They took my account (with 3TB storage) and for a moment earlier when I still had access to my mobile app, saw that they deleted all my files except for a funeral video.
Is there anyway I can get my account back? I’ve been a loyal customer of Dropbox (paid) since 2017 and have had such positive experiences up till now. My entire work and portfolio is on Dropbox and I desperately need access to it. Please help. I haven’t got my ticket replied to. Please help!