Settings and Preferences
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I initially setup dropbox through yahoo, then accidentally set up a gmail account on a new iMac computer. The dropbox App won't get rid of the Gmail account. I can't change the default Email back to Yahoo, and it's not letting me delete the dropbox app to start over. Can anyone help?
Hello everyone, I am seeking help with the following problem:
I have two basic accounts associated with my Dropbox, and I had initially connected the desktop app to account 1. Meanwhile, I was accessing the other account (account 2) solely online. However, I recently encountered an unexpected situation where the desktop app has somehow switched its connection to account 2.
I would like to revert to the previous configuration, utilizing the desktop app for account 1 but I cannot figure out how to di it.
Any suggestion?
Hey @ellepi, thanks for reaching out to the Dropbox Community.
If you'd like to connect to a different account on the Dropbox desktop app, you'll first need to sign out of the current account and then sign in with the credentials of the preferred one.
I hope this helps!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Thanks @Hannah, I selected logout from the menu app icon, and after that the icon disappeared, while the app is still connected to account2
The app should prompt you to sign in again, after signing out.
Can you search for the Dropbox app in your programs/apps, relaunch it and let me know what you see?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
I was able to solve the problem by rebooting the computer (which allowed me to see dropbox in the menu bar again) and following your instructions. Thanks a lot!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
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