Age restriction

[IvonneTweddell]

So I’m 15 and it says I cannot use my account after 48 hours because of the age requirements. But it says that I cannot be under 16 if I’m not in the us. I’m actually in another country so what do I do?? Will I get my account back when I get back to the us??

[Jay]

Hi @IvonneTweddell, thanks for bringing this to our attention.

To stay in compliance with legal regulations, if you're outside the US and under 16 years of age, then it isn't possible to have a Dropbox account. 

You'll have 48 hours in order to download your content to your device, and then the account will be disabled, and all connected devices disconnected. It wouldn't be possible to recover the account once it has been deleted.

If you have any further queries, feel free to message back.