Admin left without sharing login details - how can I add admin right to my own account?

[s_walsh456]

A user who had admin writes has left and not shared their login details. No other use has admin rights. How do I add admin rights to my user account?

[Rich]

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@s_walsh456 wrote:
A user who had admin writes has left and not shared their login details. No other use has admin rights. How do I add admin rights to my user account?

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Is this for a Dropbox Business team account? If so, only an admin can give another person admin rights. If their email address is part of a corporate domain, your IT staff may be able to access the email account and use it to reset the person's Dropbox password.

[s_walsh456]

Unfortunately we only had the one account with admin rights. The account is not part of a business solution so we can’t resent as we don’t have access to the email account

[Helen DBX]

Hello @s_walsh456 

Helen here from Dropbox.

I understand your Team Admin has left your organisation and is not contactable? Please create a support ticket from the same email address associated with your own team member account, stating this fact.   

An agent will help you with the process of becoming the Team Admin. 
http://www.dropbox.com/support

Best regards,
Helen 
The Dropbox Team
https://www.dropbox.com/help