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404 error when trying to login to my account

404 error when trying to login to my account

Kaberle
New member | Level 2

I am trying to login into my account and I keep getting a 404 error telling me they can't find that page. What the heck is going on? Yes My password etc are correct. I just can't get it to log me in!!

Help please!!!

2 Replies 2

Hannah
Dropbox Staff

Hey @Kaberle, sorry to see you're having trouble signing in to your account.

 

Assuming you're having this issue on our website, have you tried a different browser or a private browsing window, to see if that helps?

 

Let me know what you find.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Kaberle
New member | Level 2

Hi Hannah,

I didn't have the time to try another browser, but after trying to log in about 3 more times suddenly it was working! I have no clue why I was getting that 404 error. The next day it happened again, and I kept trying and got in after just a few tries.  It defies explanation!

 

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Top contributors to this post

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    Kaberle New member | Level 2
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    Hannah Dropbox Staff
What do Dropbox user levels mean?