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Forum Discussion

janeynow's avatar
janeynow
New member | Level 2
2 years ago

two step verification does not have link to set up

The help instructions (below) say choose Settings but there is not Settings link.  There is only Preferences which leads to the following links ... none of which are about Security:  General, Account, Backups, Network, Notifications, Sync.  (I am on a 2021 MacBookPro 16 running Ventura 13.1)

 

I cringe with each upgrade on Dropbox because it just gets more complicated and painful to use.

 

  • Hi janeynow 

     

    You are using the desktop software to try and do what you need to do on the website. 

     

    As step 1 says you need to sign in to Dropbox.com (i.e. the website) THEN click on your avatar at top right and then settings. 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Hi janeynow 

     

    You are using the desktop software to try and do what you need to do on the website. 

     

    As step 1 says you need to sign in to Dropbox.com (i.e. the website) THEN click on your avatar at top right and then settings. 

    • janeynow's avatar
      janeynow
      New member | Level 2

      Thank you thank you thank you!  

       

      I wasn't aware of the distinction between the desktop software and the website.

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