"Your files are nearly ready to be uploaded"

[tcragnolini]

I got an email supposedly from dropbox. with the subject "ATTN: We recommend completing your Dropbox setup ASAP", and then saying "Your files are nearly ready to be uploaded", followed by a dropbox.com link, with the following format https://www.dropbox.com/l/XXXX0x_xxxxxxxxxxxxxx_xxxxxxxxxxxxx/h (characters are different). This seems like it could be legit, but also could be some kind of scam ? Any way I can confirm what it is without clicking the link? I tried searching for it on google and got no results back.

[Hannah]

Hey @Kooskoos, which email address did you reply to?

If it's a 'no-reply' address/email, you won't get a response.

Can you let me know a bit more about what you need?

[YvesMDaoust]

I got a mail with several links to links.dropbox.com, and the title "ATTN: We recommend completing your Dropbox setup ASAP".

Is this genuine or likely malware attack ?

[Hannah]

Hey @YvesMDaoust, thanks for letting us know about this.

Is the email address of the sender using one of our official Dropbox domains?

[YvesMDaoust]

Yes, it does: em-s.dropbox.com 

So this is genuine, right ?

[Hannah]

Yes, indeed it is! You can just ignore it, but if you come across any other suspicious emails, do let us know.

Thanks, @YvesMDaoust!

[adrianxw]

I received a mail saying...

Your files are nearly ready to be uploaded

... a little puzzling. I have not tried to upload new files, the files already uploaded have been there for a very long time. What gives?

EDIT.

I have not received an error message, but none of the possibilities seem to be applicable.....

[Hannah]

Hey @adrianxw, thanks for letting us know about this.

Can you please send us a screenshot of the email, showing the address of the sender as well?

Just make sure to hide your own email or any other personal info.

Thanks in advance!

[adrianxw]

Sure, tell me how to do that and I'll try. I can also forward the mail, but I don't know if that will destroy  anything.

[adrianxw]

The sender appears to be...

no-reply@em-s.dropbox.com

[Hannah]

Thanks for this info, @adrianxw.

The address is one of our official email addresses, so it's not a spam email, but do send us a screenshot, to see if we can figure this out.

You should see a camera icon right above the reply box, after you hit the 'reply' button on my comment, to attach your screenshot.