You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
flemmingthelemming
2 years agoNew member | Level 2
lost email, host/ESP is shut down - how to log in?
I am a paying subscriber since 10 years but can't get in touch with dropbox staff in any way because I can't log in to my account. the mail attached to my account is gone, erased from the earth as th...
Walter
2 years agoDropbox Staff
Hey flemmingthelemming, sorry to hear you're having issues with this.
Would it be OK with you if we reach out via email to the email address that's connected to your profile here, on our Community to have a further look internally?
Let us know and we'll take it from there.
- flemmingthelemming2 years agoNew member | Level 2
absolutely _ I am longing for someone at dropbox to take my request and advice. please write on [personal information removed per the Community's Guidelines]
I have just signed in for a plus membership - but still I cannot write support directly og get acces to my account - because you have the 6-digit code sent to email as the onto two-step procedure.
- Hannah2 years agoDropbox Staff
Hey flemmingthelemming, happy Monday!
I just sent you an email, so we'll continue working on this there.
- viroroi2 years agoExplorer | Level 3
Hi,
I have the same problem. My ESP "Teleline" is closed, and I need to change the mail communication for receiving the confirmation digits to install on my new PC.
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