Security and Permissions
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i received a mail with text please reconsider and a push button. Did I do something wrong or is this a fishing mail?
Thanks for that, @eldendo!
It does look like a legit email, coming from an official Dropbox domain.
It should be a link to our plans page, but you can just ignore it, if you do not wish to continue with a subscription.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hey @eldendo, thanks for bringing this to our attention.
What is the email address of the sender of this email?
Can you also send us a screenshot of the email, while making sure you hide your own personal info?
Thanks!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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this is the senders address, it looks normal... <no-reply@dropbox.com>
screenshot:
Thanks for that, @eldendo!
It does look like a legit email, coming from an official Dropbox domain.
It should be a link to our plans page, but you can just ignore it, if you do not wish to continue with a subscription.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
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OK, thx !
You're most welcome, @eldendo!
If you need anything else, please let us know.
Have a great day!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!