Not receiving verification email, how can I verify my account?

[Pete417]

I have not been able to receive verification email or password reset email.

I've added no-reply@dropbox.com to my google contacts account.

I've checked my spam folder. 

I've verified my address is correct. 

Please do help me sort this out

Peter

[dson131]

Hi,

I've signed up for a new Dropbox account and despite receiving the welcome email I am not receiving the verification email. As with others complaining of this problem I have added no-reply@dropbox.com to my address book and created filters to ensure emails are not sent to spam. This is really frustrating as I need access to the account urgently. 

[Jay]

Hi @dson131, thanks for bringing this to our attention.

Are you using a public email provider or a private business domain?

This will help me to assist further!

[dson131]

Hi Jay,

It's a private business domain using Gmail

[Hannah]

Thanks, @dson131.

Can we send you an email, so we can look further into this?

[dson131]

Absolutely, thanks. 

[Megan]

I just sent you an email @dson131!

I'll see you there, cheers!

[dson131]

Thanks, got it and have just replied

[Bigfishbelly]

Hi newbie here in the community. I have the same problem , my email is good but not receiving dropbox emails . Yahoo says it is at the end of dropbox , somthing to do with dropbox has to refresh my email address in their system . Please help ü ( note : this is for my other account )

[Megan]

Hi @Bigfishbelly, happy Monday! 

I just sent you an email, in order for us to have a closer look into this. 

I'll be happy to see you there! 

[Bigfishbelly]

I already responded to your email ü