I can't access my email, and get a verification code

[Luca Consoli]

Good morning,
I hereby ask for urgent help in retrieving the information.
we have been using your system as a remote archive for years;
with account (in addition to the one linked to this email) [Removed as per Community Guidelines]
the problem is that this email has expired (or in any case not updated with its domain which has expired) for at least 8 years.
Since yesterday (28/9/23) access to Dropbox with the [Removed as per Community Guidelines] account requires a security code that your system sends to the aforementioned email (now non-existent).
Is there a possibility to recover this code, access the account and change the relevant email instead?
Otherwise we will have lost years and years of work unexpectedly

I also leave you my direct telephone contact for any clarification: [Removed as per Community Guidelines]
I thank you in advance for your attention and look forward to your friendly (and I hope urgent) response.
Confident in your response, I send you my warmest regards 

[Jay]

Hi @Luca Consoli, thanks for bringing this to our attention.

I’d recommend getting in contact with our support team directly to look into this matter in more detail.

You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing this link. 

From there you should be able to contact support. Make sure to pick an email to which you can receive and send emails from.

Keep me updated with any progress!