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How can I access my files?

How can I access my files?

sarahsocute
New member | Level 2

I need help with getting in contact with support.  I upgraded my account I thought to professional so I would have access to support.  I have some files that are stored with dropbox and I need to access them.  How in the world can I get help.  Is there not an 800 number I can call???

 

1 Reply 1

Mark
Super User II

Hi @sarahsocute 

 

Support is available at www.dropbox.com/support. BUT some options are only available for paid users (i.e. not a trial) and phone support is for business only. 

 

You can access all files, however, easily at www.dropbox.com/home. If that isn't what the issue is we need more info


 


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