cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know what we learned at IBC? Check out our learnings on media, remote working and more right here.

Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Email adress doesn't exist anymore so I can't recieve the 6 digits code

Email adress doesn't exist anymore so I can't recieve the 6 digits code

LKLydia
New member | Level 2

I want to access a dropbox acount I created with my business email adress (which doesn't exist anymore as I don't work there anymore. I'm still on the same device and in the same location. Please let me enter my dropbox account.

1 Reply 1

Rich
Super User II

@LKLydia wrote:

I want to access a dropbox acount I created with my business email adress (which doesn't exist anymore as I don't work there anymore.


Unfortunately, if your forgotten your password or it's expired, or you're being sent a one-time security code, and you no longer have access to the email address registered with Dropbox, there's no way to access the account.

 

 

Your best option is to contact your former employer and see if they can restore your email account.

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Rich Super User II
What do Dropbox user levels mean?