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spilly82's avatar
spilly82
Explorer | Level 4
9 months ago

Dropbox Sync errors on Windows Search folder

My system is a normal Windows 11 desktop.

All the standard Libraries, including DropBox, are re-located to    D:\Users\%user%\

All libraries, incl DropBox, are indexed by Windows Search for file names and contents

Consequently, Windows creates a Search folder inside the Dropbox root during the index build process.

with this folder tree 

 

Dropbox > Search > Data > Applications
                        > Temp > usgthrsvc

Sync Error messsages occur for the usgthrsvc folder and four other files
All request "Give DropBox permission to access this file" or folder

 

1. How can I get rid of the error flag on the Dropbox system tray?

2. Should Dropbox Sync not be aware of the Search folder and skip it totally?

 

No system search indexes should under any circumstances ever be uploaded elsewhere

- though I'm pleased to note that the top level "Search" folder is not flagged online as shared

 

Is it recommended to modify the folder security to give my User Read permissions?

assuming the DropBox app runs with my Admin user privileges

 

Thanks in advance

 

Spilly

 

 

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff

      Hi spilly82, thanks for bringing this to our attention.

       

      We've not received any reports of other users experiencing this behavior and we appreciate the feedback on this matter. 
       
      We take all comments into consideration when improving the Dropbox app and services.

      • spilly82's avatar
        spilly82
        Explorer | Level 4

        To ensure my report reflects the true Win 11 default situation, I restarted in  Safe Mode with no web access and permanently deleted the entire Search folder from Dropbox.

        On restart I then reset Windows Search to re-index the entire system.

         

        The error behaviour I report occurred when the indexes were freshly rebuilt.

        I confirm Windows search behaves as I would expect: file names and/or contents

        It's very likely the same in Win10 too.

         

        spilly

         

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My system is a normal Windows 11 desktop.

All the standard Libraries, including DropBox, are re-located to    D:\\Users\\%user%\\

All libraries, incl DropBox, are indexed by Windows Search for file names and contents

Consequently, Windows creates a Search folder inside the Dropbox root during the index build process.

with this folder tree 

 

Dropbox > Search > Data > Applications\n                        > Temp > usgthrsvc\n\nSync Error messsages occur for the usgthrsvc folder and four other files\nAll request \"Give DropBox permission to access this file\" or folder

 

1. How can I get rid of the error flag on the Dropbox system tray?

2. Should Dropbox Sync not be aware of the Search folder and skip it totally?

 

No system search indexes should under any circumstances ever be uploaded elsewhere

- though I'm pleased to note that the top level \"Search\" folder is not flagged online as shared

 

Is it recommended to modify the folder security to give my User Read permissions?

assuming the DropBox app runs with my Admin user privileges

 

Thanks in advance

 

Spilly

 

 

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My system is a normal Windows 11 desktop.

All the standard Libraries, including DropBox, are re-located to    D:\\Users\\%user%\\

All libraries, incl DropBox, are indexed by Windows Search for file names and contents

Consequently, Windows creates a Search folder inside the Dropbox root during the index build process.

with this folder tree 

 

Dropbox > Search > Data > Applications\n > Temp > usgthrsvc\n\nSync Error messsages occur for the usgthrsvc folder and four other files\nAll request \"Give DropBox permission to access this file\" or folder

 

1. How can I get rid of the error flag on the Dropbox system tray?

2. Should Dropbox Sync not be aware of the Search folder and skip it totally?

 

No system search indexes should under any circumstances ever be uploaded elsewhere

- though I'm pleased to note that the top level \"Search\" folder is not flagged online as shared

 

Is it recommended to modify the folder security to give my User Read permissions?

assuming the DropBox app runs with my Admin user privileges

 

Thanks in advance

 

Spilly

 

 

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Dropbox Sync errors on Windows Search folder","moderationData":{"__ref":"ModerationData:moderation_data:767537"},"body":"

posted in error (newbie here)

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Hi spilly82, thanks for bringing this to our attention.

\n

 

\n

We've not received any reports of other users experiencing this behavior and we appreciate the feedback on this matter. 
 
We take all comments into consideration when improving the Dropbox app and services.

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To ensure my report reflects the true Win 11 default situation, I restarted in  Safe Mode with no web access and permanently deleted the entire Search folder from Dropbox.

On restart I then reset Windows Search to re-index the entire system.

 

The error behaviour I report occurred when the indexes were freshly rebuilt.

I confirm Windows search behaves as I would expect: file names and/or contents

It's very likely the same in Win10 too.

 

spilly

 

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