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Re: Cannot select Add Security key

Cannot select Add Security key

Callard
Explorer | Level 4

I am trying to set up 2 factor auth with a security key.

The instructions, #5 Under Two-step verification, click Add next to Security keys. 

[avatar>settings>security tab>two-step verification]

 

I have no option to do that. "Security Keys" is not anywhere to be found.

4 Replies 4

Walter
Dropbox Staff

Hey @Callard, sorry to hear you're having issues with this.

 

May I ask if you've already enabled the 2 step authentication feature or if this is the first time you're setting it up?

 

Let me know and we'll take it from there. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Callard
Explorer | Level 4

Hi, Thank you, but I got it all worked out.

AIGHT
New member | Level 2

its hard to understand please break it down for me ty???

                   

  • 🤔

                                                         

 

Nancy
Dropbox Staff

Thanks for posting here, @AIGHT!

 

Can you let me know which part you’d like us to further explain? 

 

Feel free to send us any relevant screenshots, if you believe that’ll help.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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