Cannot receive the verification email

[Yijie]

Dear all

I have resent the verification emails multiple times, added no-reply@dropbox.com to the contact list, checked spam and junk folder, and tried with a few browsers... I still cannot receive the verification email to be able to access files shared with me. May I get some help from those who experienced and solved this? Thanks so much.

[Walter]

Hi there @Yijie - sorry to hear you're having issues with this.

If you double checked your email's inbox and spam/junk folder as well and still can't find the verification email, would it be OK if we reached out via email to have a further look internally?

Keep me posted!

[Yijie]

Hi Walter!

Yes I have checked. Yes please chat with me via email [removed per the Community's Guidelines]

Thanks so much!

[Walter]

Thanks for the update @Yijie - you've got  

Whenever you get the chance, please have a look at your inbox and we'll take it from there.