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Forum Discussion

Octavian_'s avatar
Octavian_
Explorer | Level 3
8 months ago

Can't move the folder outside Team Folder. Don't see the path.

I am trying to move a folder that is inside a Team Folder, to a folder outside of the team folder and it does not let me view any folders outside the Team Folders as an option. We tried from the User side using the Files tab, from the Admin Console using multiple Admin accounts and in Windows using File Explorer. It is the same issue that happened in the following ticket on your Community:

https://www.dropboxforum.com/t5/Security-and-Permissions/How-can-I-move-a-folder-out-of-a-Team-Folder/td-p/335831

 

Note: This is a Dropbox for Business (Enterprise License) account.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey Octavian_, welcome to our Community! 

     

    Would you mind walking me through the exact steps that you follow on your end, please? 

     

    Is this folder a shared folder, or simply inside your Team folder? 

     

    Do you get any errors? If you have screenshots, feel free to send them over. 

     

    Keep me posted, and we'll take it from there!