Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
THank , I believe your team just fix the problem when you are writing to me . something happened during last hours.
every thing is working now. it was annoying me for several days but it is is working again.
thanks
Hi @guandai, how are you today?
If I understand this correctly, it sounds like you're trying to enable two-step verification, am I right on this?
You mentioned that you tried a different Dropbox account too, and that it didn't work which is kind of weird. Are these the steps you follow on your end to enable the feature?
In regards to the "Add" and "Add new key" button, can you walk me through the steps you follow and how do you get there?
Thanks a bunch!
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
THank , I believe your team just fix the problem when you are writing to me . something happened during last hours.
every thing is working now. it was annoying me for several days but it is is working again.
thanks
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!