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Access to a payed dropbox account when the email account does not longuer work

Access to a payed dropbox account when the email account does not longuer work

RDELGADO
New member | Level 2

Hi, I have a yearly payed account that I can´t access because the email does not longuer work and dropbox keeps sending a verification code to that account.

I do have my password I also need the verification code...but there is no way to acces to de code as the email does not longuer work.

 

Could someone help me?

Thank you

1 Reply 1

Jay
Dropbox Staff

Hi @RDELGADO, thanks for bringing this to our attention.

 

Are you able to recreate the email address in order to login to the account on the Dropbox site?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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