Plans and Subscriptions
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My Website company has linked my customers uploads and all works well if i cancel my business plan and subscribe to a personal one will I loose my settings folders etc. Basically I am worried about paying my website designers to set this up again.
I am the only user so don’t need the 3 user plan.
Hi @Printmanstan, thanks for messaging the Community.
Could you clarify what folders or settings you're referring to when the account will downgrade?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi @Printmanstan, thanks for messaging the Community.
Could you clarify what folders or settings you're referring to when the account will downgrade?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
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Hi from me as well, @Printmanstan!
Can you please send more details on how you’ve set this up? Meaning, how do these files get uploaded to Dropbox from your website? Is this something that happens automatically and if yes, are you using any third-party programs to achieve this?
And how are your files being automatically saved to your email address after that?
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!