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Upgrading business free trial

Upgrading business free trial

yourdaybyjamie
New member | Level 2

Hi,

 

I am about to lose my mind with Dropbox. I signed up for the business free trial, and then was out of storage so wanted to upgrade to the actual plan, went through and added payment then it still does not let me upgrade my account.

 

It shows that i have the storage but i'm not able to use any of the features, and when i send out links they all show temporarily disabled?

 

I have no access to chat support, so need a ticket created ASAP

 

why does dropbox not have any support phone #?

11 Replies 11

Walter
Dropbox Staff

And do you get the same results after clearing your browser's cache or when using another browser @yourdaybyjamie?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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yourdaybyjamie
New member | Level 2

Yes, same issue. Please start a support ticket, or direct me if I cancel my free trial right now will this fix the issue?

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    yourdaybyjamie New member | Level 2
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    Walter Dropbox Staff
What do Dropbox user levels mean?