Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Hi,
I am about to lose my mind with Dropbox. I signed up for the business free trial, and then was out of storage so wanted to upgrade to the actual plan, went through and added payment then it still does not let me upgrade my account.
It shows that i have the storage but i'm not able to use any of the features, and when i send out links they all show temporarily disabled?
I have no access to chat support, so need a ticket created ASAP
why does dropbox not have any support phone #?
And do you get the same results after clearing your browser's cache or when using another browser @yourdaybyjamie?
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Yes, same issue. Please start a support ticket, or direct me if I cancel my free trial right now will this fix the issue?
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!