I cancelled my subscription before my annual renewal. Will my credit card be credited?

[psbnmc]

I just canceled my subscription before the new year.  Will my credit card be  credited?

[Mark]

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@psbnmc wrote:

I just canceled my subscription before the new year.  Will my credit card be  credited?

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No, you will stay as a paid user until your account downgrades 

[psbnmc]

My subscription ends effective the end of November.  I was billed for the next year though?

[Rich]

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@psbnmc wrote:

My subscription ends effective the end of November.  I was billed for the next year though?

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Typically speaking, if the charge has already gone through then a refund usually wouldn't be available. Subscription fees for Dropbox accounts are non-refundable.

Expand the Billing History section on your Billing page. Take a screenshot of the last two years and post it here, being sure to mask all private information first. It would look like this:

[Mark]

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@psbnmc wrote:

My subscription ends effective the end of November.  I was billed for the next year though?

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Refunds are not usually offered. You need to have downgraded and cancelled before the renewal to avoid paying - as per all of the emails you get telling you payment is due. 

However, the only people who can help are at www.dropbox.com/support.