Upgrade Failed

[Rakheelaloobhai]

Upgrade Failed - tried to restore purchases and this appears “ unable to restore purchases. The operation couldn’t be completed. (NSURLEErrordomain error 409.)”

[cykei7021]

I have already paid for the dropbox plus plan

but not upgrade sucess

just show me error domain 409

I have restored purchase ,re-installed the app . everything i tried

but it justs show me error domain 409

can any staff help me pls

[Megan]

Hey there, @cykei7021, welcome to our Community! 

Based on everything you mentioned, it sounds like you upgraded using Apple store, is that so? 

If so, can I send you an email, in order for us to have a closer look into this? 

Keep me posted! 

[cykei7021]

yes  

thx for reply

[Megan]

Hi @cykei7021, I just sent you an email, I'll see you there!