Unknown Credit Card Charge

BRM-SC · ‎01-04-2022

Please contact me to identify a charge on our company credit card.

We have no idea who is using the dropbox or if the charge is for an employee who is no longer with the company.

I do have the 12 Digit Dropbox Transaction ID, however the credit card info does not work on the lookup screen.

sunnyk1 · ‎09-29-2023

No response from dropbox so far, besides confirming my email yesterday

Hannah · ‎09-29-2023

Can you please send us the ticket number for the communication, so that I can check this out?

Hannah
Community Moderator @ Dropbox
dropbox.com/support

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sunnyk1 · ‎09-30-2023

its 22726770

Hannah · ‎10-02-2023

Thanks for the ticket number, @sunnyk1!

I can see that you have an update on your ticket and that your issue has been resolved, which I'm happy to see.

If you need anything else, make sure to let us know.

Hannah
Community Moderator @ Dropbox
dropbox.com/support

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sunnyk1 · ‎10-02-2023

Thanks

Unknown Credit Card Charge

Unknown Credit Card Charge

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