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Forum Discussion

Katie H's avatar
Katie H
New member | Level 2
3 years ago

Unassign License without Deleting User from team

We have a business plan user who will be taking a few months off work. We would like to unassign his license without deleting his user account. Is that possible in Dropbox? We could suspend it, but that still requires a license.

dropbox business
Offboarding
  • Hannah's avatar
    Hannah
    3 years ago

    Hey Katie H, thanks for posting your question today!

     

    I'm afraid it's not possible to unassign a license and free it up, without deleting a member from your team.

     

    Sorry I couldn't be of more help here.

     

    Let me know if you have any other questions.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey Katie H, thanks for posting your question today!

     

    I'm afraid it's not possible to unassign a license and free it up, without deleting a member from your team.

     

    Sorry I couldn't be of more help here.

     

    Let me know if you have any other questions.

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