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AbimaelMedina's avatar
AbimaelMedina
Explorer | Level 3
2 years ago

Too many attempts, try again later

Hello, I have the task of creating the accounts of my workplace staff, it only allowed me to create 5 accounts (I need to create approximately 44 accounts). 24 hours have passed and it still won't let me create more, the message that comes out is "Too many attempts, try again later"

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  • Jay's avatar
    Jay
    2 years ago

    Hi AbimaelMedina, are you creating the accounts manually from the site?

     

    Are you instead a team admin on a Dropbox Business team and inviting users from the admin console?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey AbimaelMedina, thanks for joining our Community.

     

    This has probably happened, because the website is trying to avoid abuse.

     

    Can you try connecting to a different network/connection, to see if that helps?

     

    Keep me posted.

    • AbimaelMedina's avatar
      AbimaelMedina
      Explorer | Level 3
      2 years ago

      it didn't work, I tried connect to other network but result is the saame

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi AbimaelMedina, are you creating the accounts manually from the site?

         

        Are you instead a team admin on a Dropbox Business team and inviting users from the admin console?

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