Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Hello, how can I subscribe to the Professional Plan on the Dropbox app for iPhone?
I can't find any option. There are only these three choices: Plus, Essentials, and Family.
Additionally, it seems that I can only select monthly billing, not annual.
Do I need to first use the free 1-month trial subscription and wait until I can pay annually?
I would like to do it through the iOS app as I use iTunes credit for payment.
Thank you for your help!
Hi @xinhxeo, thanks for bringing this to our attention.
Dropbox Essentials replace the Dropbox Professional plan recently, and offers the same features as Professional, and more.
Some subscription plans and billing cycles may not be available via the app.
If you have any further queries, feel free to message back.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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