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Issues redeeming HP 100 GB Promo

Issues redeeming HP 100 GB Promo

Servnhimusa
Explorer | Level 3

I purchased a new HP Envy Laptop and went to claim the 100GB from Dropbox.  I was suppose to receive and email and have not gotten anything.  Please advise.

5 Replies 5

Rogaa
Helpful | Level 5

Hi there, 

 

Kindly click this link and follow the steps provided: https://help.dropbox.com/storage-space/hp-promotion

 

Hope this helps.

 

 

Servnhimusa
Explorer | Level 3
Been there. Not helpful at all.

Servnhimusa
Explorer | Level 3
Ok, please realize that most people posting have been to this link. Zero help at all.

Walter
Dropbox Staff

Hey @Servnhimusa - sorry to hear you're having issues with redeeming your HP promotion.

 

If you've ensured that you're eligible for this promotion, may we reach out via email to have a further look internally? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Not applicable

I'm experiencing the exact same issue having recently purchased an HP Pavilion laptop - I would be grateful if you could also reach out to me via email please.

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Top contributors to this post

  • User avatar
    anonymous Not applicable
  • User avatar
    Walter Dropbox Staff
  • User avatar
    Servnhimusa Explorer | Level 3
  • User avatar
    Rogaa Helpful | Level 5
What do Dropbox user levels mean?