Should I cancel my Dropbox plan?

[JamieHayes]

I've been paying Dropbox for over 4 years and have files there but never add or use it. I also have an iCloud account, Google drive account and AWS account. Yes I know I am stupid. This has been in my too-hard basket as I just forgot how to use Dropbox. Do you know anyone I could pay to advise me to help me get sorted? I am in Australia and am 71 years old.

[Megan]

Hi @JamieHayes, let's jump right into this! 

If I understand this correctly, it sounds like you need some help cancelling your Dropbox plan, right?

It all depends on whether you chose to upgrade directly through Dropbox or not. You can see the steps in this article.

If you upgraded using the Apple/Google store, you can see more about this here. 

I'm here if you need any help, don't hesitate!