cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know more about how you can find anything and protect everything? Check it out here.

Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

On my Android, it asks me to upgrade for 11.99/month, but I don't want it.

On my Android, it asks me to upgrade for 11.99/month, but I don't want it.

DragonUpset
New member | Level 2

Hi,

 

On my smartphone with Dropbox App I always get the message to agree to an ABO for 11.99 EUR per month. I don't want it, but if I do not accept it I cant continue and I cant refuse. On my computer this problem does not exist. Bug in the APP? This problem exists since some weeks. Possible solution: de-install the APP + clear all data, reinstall again?

1 Accepted Solution

Accepted Solutions

Mark
Super User II

Is it giving a message saying you have too many devices connected to Dropbox? 

 

Free users can only have 3


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

2 Replies 2

Mark
Super User II

Is it giving a message saying you have too many devices connected to Dropbox? 

 

Free users can only have 3


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

DragonUpset
New member | Level 2

Hello Mark, sorry for the delay. Only 3 free users - that was the solution... thank you!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    DragonUpset New member | Level 2
  • User avatar
    Mark Super User II
What do Dropbox user levels mean?