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My Business trial expired, but I don't have access to my Plus plan, why?

My Business trial expired, but I don't have access to my Plus plan, why?

beachorbush1
New member | Level 2

I signed up for a Business trial and let the trial expire. Prior to the trial I had a Plus account valid until October. When the trial ended it has stripped me back to free account. I am unable to access Dropbox support even though it's a feature of my actual subscription. I'm hoping someone from Support monitors this thread. I want my subscription restored!!!!

 

 

1 Reply 1

Jay
Dropbox Staff

Hi @beachorbush1, thanks for bringing this to our attention.

 

Could you confirm what plan this page is showing on your account, and how much your total quota amount is?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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