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I want to change my plan from family to standard 3 user plan

I want to change my plan from family to standard 3 user plan

Shahnam1
New member | Level 2

Shahnam1_0-1699616433673.png

if I cancel my plan now, what's gone happen to my file and folders?

 

1 Reply 1

Walter
Dropbox Staff

Hi there @Shahnam1 - thanks for using Dropbox and welcome to the Community!

 

Your files and folders won't get affected when you cancel your subscription. Only syncing will stop and you won't be able to add more files to your account, if you're over the quota that comes with a Basic plan that's 2 GB. 

 

Once your account gets downgraded to the Basic plan, you'll be able to upgrade to the plan you want normally.

 

I hope this helps!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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