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I paid for my plan, but my account didn't get upgraded.

I paid for my plan, but my account didn't get upgraded.

Vaishnavi Burgula
New member | Level 2
Saturday

I paid for the plus subscription and the amount is also deducted from my account but the upgrade is not showing up.

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maher1982
Super User
Sunday

Hi, can you verify that you are signed in to the correct Dropbox account?

If you have multiple accounts, the upgrade might have been applied to a different account than the one you’re currently using.

Also, go to the Billing page in your Dropbox account settings to check the status of your subscription.

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