I need to remove credit card! Please help

[Zeplyyy]

My plan has ended, and I declined it! I don't want to use it anymore, and I want to remove my bank card from the account! Please help how to do that? It's the first time among hundreds of products I don't see this option! It's a weird UX.  Thanks

[Jay]

Hi @Zeplyyy, thanks for bringing this to our attention.

Just to check, when you say your plan has ended, do you mean a trial, or a subscription?

What plan do you see on this page?

This will help me to assist further!