Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
I'm not sure I chose the 30-day trial period. How can I check that? I don't want it.
Hi @Rita15, welcome to our Community!
Can you maybe try to visit your plan page directly through this link? If so, what subscription do you see there?
Did you upgrade to a trial via the Dropbox site or the mobile app? Feel free to also have a look at this Help Center article.
Let me know more!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi Megan,
It is written Dropbox Basic. Is this the trial period or just a free plan?
Thanks!
Hey @Rita15, it sounds like you're using a free account.
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
This is what I understood, I hope I won't be charged. Thank you!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!