cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
If you’ve changed your email address, now's the perfect time to update it on your Dropbox account and we’re here to help! Learn more here.

Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I'm not sure I chose the 30-day trial period. How can I check that?

I'm not sure I chose the 30-day trial period. How can I check that?

Rita15
New member | Level 2

I'm not sure I chose the 30-day trial period. How can I check that? I don't want it.

4 Replies 4

Megan
Dropbox Staff

Hi @Rita15, welcome to our Community! 

 

Can you maybe try to visit your plan page directly through this link? If so, what subscription do you see there?

 

Did you upgrade to a trial via the Dropbox site or the mobile app? Feel free to also have a look at this Help Center article. 

 

Let me know more! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Rita15
New member | Level 2

Hi Megan,

 

It is written Dropbox Basic. Is this the trial period or just a free plan?

 

Thanks!

Megan
Dropbox Staff

Hey @Rita15, it sounds like you're using a free account. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Rita15
New member | Level 2

This is what I understood, I hope I won't be charged. Thank you!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Rita15 New member | Level 2
  • User avatar
    Megan Dropbox Staff
What do Dropbox user levels mean?