Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
how do I downgrade from dropbox plus
Hey @Keith Brignell, hope you’re doing well.
How exactly did you upgrade your Dropbox account? Was it done through our website, or iTunes/Google Play?
Let me know, and we’ll take it from there.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hey @Keith Brignell, hope you’re doing well.
How exactly did you upgrade your Dropbox account? Was it done through our website, or iTunes/Google Play?
Let me know, and we’ll take it from there.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Honestly can't remember Nancy, but I've messaged with a reference no I used with Paypal, thanks anyway
Hey Keith! Do you mean that you’ve reached out to our support team? If yes, please send me your ticket number.
If you received a direct payment from Dropbox though, you should be able to cancel your plan with these steps.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!